Returns & Exchanges
At Boston International, we take pride in the quality of our home decor and giftware; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. Please ensure all items are in their original packaging and unused condition to qualify for a return.
Initiate a Request
Contact our customer service team via email or our online portal with your order number and the specific home decor items you wish to return.
Prepare Your Package
Carefully pack the items in their original Boston International boxes with all protective padding to prevent breakage during transit.
Attach Shipping Label
Affix the provided prepaid return shipping label to the outside of your package, ensuring any previous delivery barcodes are fully covered.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing